Restoring Purchases on iOS:

On iOS/Apple devices, there is a Restore Purchases button at the bottom of the store that may need to be used in rare scenarios.

Before you Start

1. Check that you are signed into the account that made the purchase on your device and in the App Store
   • If you aren't, sign in, then retry step 1.

Step 1: Open the Store

• The Store button can be found in the top-left corner of the screen.
• If you don't see the store, ensure that you are connected to the internet

Step 2: Scroll to the Bottom

• The restore purchases button is located below all purchase options

Step 3: Click "Restore Purchases"

You will need to be connected to the internet for Restore Purchases to work. Restore Purchases may take several seconds to run - if it is successful, you'll see your subscriptions updated. If it is unsuccessful, you will not receive a message.

If you still have questions, please contact [email protected]